Connecting to our FTP server fails when doing this from Internet Explorer. However when you try it with the command line FTP command or from a FTP application it seems to work.
First of all, you are not doing something wrong; on default Internet Explorer is using a way to connect to FTP which is not suitable for Firewalls. Our servers firewall is simply stopping your request because of Internet Explorer using an old protocol.
How to fix this;
1. Open Internet Explorer from the Start Menu or command line.
2. On the Internet Explorer menu, click Tools to open the Tools menu.
(when using IE7 and you do not have the Tools menu, press the left ALT key once to show the menu's).
3. On the Tools menu, click Internet Options, The Internet Options window will appear on the screen.
4. In the Internet Options window, click the Advanced tab.
5. First, find the setting called Enable folder view for FTP sites (located near the top of the list of settings). Ensure this feature is disabled (unchecked). Passive FTP mode in Internet Explorer will not work unless this feature is disabled.
6. Next, find the setting called Use Passive FTP (located approximately halfway down in the list of settings).
7. To enable the Passive FTP feature, set the checkmark in the box next to the Use Passive FTP setting. To disable the feature, clear the checkmark. Alternately set and clear the checkmark by clicking once inside the checkbox.
8. Click OK or Apply to save the Passive FTP setting.
Sometimes it is needed to close your Internet Explorer and restart it. You should now be able to connect to the FTP server from within Internet Explorer like : ftp://[email protected]
