This mail cannot be forwarded because it was detected as spam. Print

If you receive a message back after you sent a message with the following subject: 

Mail delivery failed: returning message to sender

and inside this mail you see something like:

This mail cannot be forwarded because it was detected as spam.

Q1: What does "Mail Delivery Failed: Returning Message to Sender" mean?

A: This message indicates that the email you attempted to send could not be delivered and has been returned to your inbox. This failure can occur for various reasons, such as incorrect recipient email addresses, issues with the recipient's server, or your email being flagged by a spam filter.

Q2: Why was my email marked as undeliverable?

A: Common reasons include:

• Incorrect Recipient Address: Double-check the recipient's email address for typos or errors.
• Recipient's Mailbox Full: The recipient's mailbox might be full, preventing new emails from being received.
• Server Issues: The recipient's email server might be temporarily unavailable or experiencing issues.
• Email Content or Attachments: Your email might have content or attachments that triggered spam filters.

Q3: Could my email be identified as spam?

A: Yes, emails with certain characteristics (like short, vague messages or suspicious attachments) can be flagged as spam by outgoing mail servers. Ensure your emails have clear, meaningful content and avoid attachments that could be perceived as harmful.

Q4: What should I do if my email is returned?

A: Follow these steps:

1. Verify the Recipient's Email Address: Ensure it's correct and without errors.
2. Check Email Content: Avoid using just a few words. Write clear, context-rich messages.
3. Review Attachments: Make sure your attachments are relevant and safe.
4. Resend the Email: After checking these factors, try resending the email.

Q5: How can I prevent my emails from being marked as spam?

A: To prevent this:

• Write descriptive subject lines.
• Avoid sending emails with very little text.
• Do not include suspicious links or attachments.
• Regularly update your email contacts.

Q6: What should I do if I keep getting this message?

A: If the problem persists:

• Contact Your Email Provider: They can provide specific insights into why your emails are failing.
• Consult Our Support Team: If you suspect it's an issue on our end, our support team is here to help.

Remember, our support team is always available to assist you with any further questions or concerns regarding email delivery issues.